whattheydontteachyouatstanfordbusinessschool's posterous

Larry Chiang versus State Farm. Using social media to collect on a debt is "What They Don't Teach in Business School"

Me, Larry Chiang, versus State Farm.

"What They Don't Teach in Business School" is how to use social media to collect on a debt. This is a summary of retweets that collectively was seen by over 240,000 followers. The social media documentation is in the form of "Real time results" report from Dec 31 (the 24th day of inactivity since the accident Dec 7)

Real-time results for @statefarm

  1. 6128_263585040155_653400155_8589501_4444094_n_normal saulcolt RT: @scobleizer Hope @LarryChiang gets paid by @statefarm for his claim. http://bit.ly/statefarmDec7 He a friend & not getting satisfaction 18 minutes ago from Echofon    
  2. Avatarpic-l_normal saldistefano Can Social Pressure get a Company to act "I hope @LarryChiang gets paid by @statefarm for his accident claim." http://bit.ly/statefarmDec about 1 hour ago from Tweetie    
  3. Me_normal annaanisin RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 2 hours ago from web    
  4. Logo_normal duck9 @statefarm didn't pay damages to my BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 (via @LarryChiang) about 3 hours ago from Tweetie    
  5. Default_profile_normal ProsperAss @statefarm: Pay for the damages to my BMW 735 that occurred Dec 7 Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 (via @LarryChiang) about 3 hours ago from Tweetie    
  6. Cropped-head-shot_normal freecreditrepor @statefarm: Pay for the damages to my BMW 735 that occurred Dec 7 Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 (via @LarryChiang) about 3 hours ago from Tweetie    
  7. 8820_607042061415_73404016_36174607_1441252_n_normal kaltsas @ Scobleizer Just going out to shop out my insurance myself. @statefarm keeps jacking my rates. Good luck @LarryChiang about 5 hours ago from TweetDeck    
  8. Scoblebuilding43crop-fanatiguy_normal Scobleizer Sorry I mangled @LarryChiang's YouTube video link: http://bit.ly/statefarmDec7 @idedot @paesean @statefarm @hackmanj about 5 hours ago from web    
  9. Elephant_normal r2ly I hope @LarryChiang gets paid by @statefarm for his accident claim. http://bit.ly/statefarmDec He's a friend and not getting satisfaction.. about 5 hours ago from API    
  10. Scoblebuilding43crop-fanatiguy_normal Scobleizer I hope @LarryChiang gets paid by @statefarm for his accident claim. http://bit.ly/statefarmDec He's a friend and not getting satisfaction. about 5 hours ago from web    
  11. Lollieavatar_normal lollieshopping @LarryChiang I'm keeping my fingers crossed for you and hoping that @statefarm comes through for you. I hope your New Year's gets better. about 6 hours ago from web    
  12. Lollieavatar_normal lollieshopping That sucks RT @LarryChiang @statefarm: Pay for damages to my mint BMW 735 occur Dec7! Re: police#09120054 VIDEO: http://bit.ly/statefarmDec7 about 6 hours ago from web    
  13. Jt_headshot_normal jtoeman RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 6 hours ago from web    
  14. N10106872_38790223_1095_normal clamchowderz RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 7 hours ago from web    
  15. _cid_174095c5-96f4-4da5-892f-82f0e2abbb6a_normal kreativekonnect RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 7 hours ago from web    
  16. Avatar_for_x_normal JohnExley RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 7 hours ago from web    
  17. Riopedre_normal riopedre RT @StateFarm: Make 2010 your savings year. State Farm Bank makes it easy to save for life’s big moments: www.tr.im/savings #resolution about 7 hours ago from TweetDeck    
  18. Picture_4_normal resawu RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 8 hours ago from web    
  19. Obama5_normal naomitj RT @StateFarm: Go green in 2010! Sign up for electronic, paperless billing. It’s an easy switch: www.tr.im/nopaper #resolution about 9 hours ago from UberTwitter    
  20. Bmacy_photo_normal BeverlyMacy RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 10 hours ago from web    
  21. Preview_normal danmartell RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 10 hours ago from API    
  22. Phil_normal Jeff_Stephens RT @LarryChiang: @statefarm: Pay for damages to my mint condition BMW 735 on Dec 7! Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 about 11 hours ago from TweetDeck    
  23. Feetup_normal TheClassicCarol RT @LarryChiang: hey @statefarm Pay for damages to my mint BMW. Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 about 11 hours ago from Swift    
  24. Ken_photo_bs_normal thekenyeung RT @larrychiang: @statefarm: Pay for damages to my mint condition BMW 735 on 12/7! Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 about 11 hours ago from Seesmic    
  25. Chris2_normal Ccarter1969 RT @LarryChiang:@statefarm damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 about 14 hours ago from Echofon    
  26. Govi_normal govizin RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 16 hours ago from web    
  27. Jma_copy_normal arrington RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 16 hours ago from web    
  28. Bill3_normal knowledgebroker RT @larrychiang @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! VIDEO: http://bit.ly/statefarmDec7 about 18 hours ago from HootSuite    
  29. Amberrae-sq_normal amber_rae RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 18 hours ago from TweetDeck    
  30. Img_3575_2_normal lucase wow RT @LarryChiang: @statefarm: Pay for the damages to my mint BMW 735 from Dec 7! Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 about 18 hours ago from TweetDeck    
  31. Shaner_normal shanegibson RT @larrychiang @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! VIDEO: http://bit.ly/statefarmDec7 about 18 hours ago from HootSuite    
  32. Kring_normal Ramon_DeLeon @LarryChiang Why is the Good Neighbor @statefarm delaying your claim? about 18 hours ago from Gravity    
  33. N4600185_30516557_6949_normal mhendric RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 18 hours ago from web    
  34. Kring_normal Ramon_DeLeon RT @LarryChiang: @statefarm: Pay the damages to my mint condition BMW 735 from Dec 7! Re: police #09120054 VID: http://bit.ly/statefarmDec7 about 18 hours ago from Gravity    
  35. Shobeir__big__normal Shobeir RT @LarryChiang Hey @statefarm: Pay for the damages to Larry's BMW 735 that occurred Dec 7! VIDEO: http://bit.ly/statefarmDec7 about 18 hours ago from web    
  36. Photo_7_normal rwang0 RT @LarryChiang @statefarm: Pay for the damages to my mint condition BMW 735 (12/7) Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 about 18 hours ago from TweetDeck    
  37. Paulpapadimitriou_normal papadimitriou RT @LarryChiang: @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bi ... about 18 hours ago from API    
  38. Cropped-head-shot_normal larrychiang @statefarm: Pay for the damages to my mint condition BMW 735 that occurred Dec 7! Re: police #09120054 VIDEO: http://bit.ly/statefarmDec7 about 19 hours ago from web